Complaint
Conveyor Chains
Q: Are your manufacturer or trading company?
A: JIANGSU JINGWEI is a leading and professional manufacturer of grain conveying equipment accessories over 10 years in China.
Q: What is your payment term?
A: Our usual payment is 30%TT in advance, 70%TT before shipment (the bill of landing). For small quantity, we also accept other ways after discussion.
Q: Could i buy sample first or small order and is the sample fee refundable?
A: Of course. We accept sample and small order especially for new customs and of course the sample fee will be refundable when order confirmed.
Q: When can delivery from ordering?
A: The delivery time depend on the quantity you ordered, generally about 15-45 days after deposit of payment.
Q: What is the quality of your products?
A: Quality is our corporate culture, we regard product quality as life of our company. We have achieved a lot of certifications to meet customs requirements. As a factory, we can control all process of production 100% and every single product will be tested qualified before shipping.
Q: How long is the warranty of your product?
A: Our warranty period is usually one year. But the warranty period can be extended after discussion and agreement.
