Complaint
OEM/ODM Medical Trolley Parameters:
| Material: | Stainless Steel +ABS+ Aluminum +Rubber / Assembly |
| Type: | Computer Cart |
| Feature: | Easy Cleaning, Corrosion Resistance |
| Customized: | Customized |
| Condition: | New |
| Certficates: | ISO |
| Customization: | Available |
| |Customized Request |
"RT Prime: Your Global Manufacturing Partner Focused on Precision and Efficiency"
The company's service offerings cover a broad spectrum, including vehicle seat,medical trolley,shock absorber,camera housing,CNC machining, extrusion, sheet metal fabrication, injection molding, die casting, a variety of surface finishing, assembly, and quality assurance.
In the realm of manufacturing where precision, cost-effectiveness, and speed are paramount, RT Prime stands as a beacon of unparalleled service and quality. Since 2010, RT Prime has been at the cutting edge of the industry, manufacturing hundreds of thousands of custom precision metal and plastic parts, components, and assemblies.
With roots in Victoria, BC Canada, RT Prime has evolved into a global manufacturing leader, operating from four facilities strategically located in Shenzhen, Huizhou, and Changzhou, China. RT Prime's strength lies in its in-depth understanding of both North American and Chinese manufacturing. This dual focus equips the company with the unique ability to provide low-risk, highly scalable, and flexible options for commercializing new products, all while maintaining competitive prices and meeting tight delivery deadlines.
Taking on the role of your partner, RT Prime offers comprehensive manufacturing solutions tailored to your requirements. This includes sourcing the right raw materials for tooling, jigs, and mechanical parts, managing the bill of materials for mechanical assemblies, and handling all related procurement, quality control, logistics, packaging, and shipping needs. It is this approach that simplifies the complexities of manufacturing, reducing your risk and maximizing productivity.
In summary, RT Prime is not just a manufacturer; it's a reliable, efficient, and strategic partner, committed to driving innovation and maintaining the highest quality standards.
Requently Asked Questions
Q: Is RT Prime a trading company or a manufacturer?
A: RT Prime is a hybrid operation - we are both a direct manufacturer, with a well-structured workshop equipped with advanced machinery and a team of experienced engineers and dedicated employees, as well as a trading company.
Q: What resources and certifications does RT Prime have?
A: RT Prime boasts an in-house, full-scale machine shop equipped with 4-axis and 5-axis CNC machines, a Mitutoyo Coordinate Measuring Machine (CMM) for precise inspections, and in-house material testing capabilities. Further, we hold ISO 9001:2015 certification in both China and Canada, ensuring quality management and consistent product delivery.
Q: What is the typical delivery timeframe for your products?
A: Our delivery timelines are product and quantity-dependent. As a general guide, for machining parts, it usually takes between 15 to 20 days.
Q: Can RT Prime provide samples? Is there a charge for this?
A: Yes, we do provide samples. The fee for the sample is based on the product's geometric complexity and will be credited towards your bulk order.
Q: How long does it take to receive a sample?
A: This depends on the part's geometric complexity. For machining parts, it's typically within ten days. For die casting, considering the tooling process, it takes about 30-40 days.
Q: What is your standard delivery lead time?
A: For machining parts, sample delivery takes around 10 days. Mass production orders vary between 10-45 days, contingent on the quantity and complexity of the parts.
Q: What are RT Prime's payment terms?
A: For payments less than or equal to 1000USD, we require 100% upfront. For payments greater than or equal to 1000USD, we require a 30% down payment, with the balance due before shipment.
Q: What information is required for a quotation?
A: To provide an accurate quotation, we need the product's 2D drawings (PDF or DWG format) and 3D drawings (STEP, IGS, or X_T format). Please also include any specific requirements, such as surface treatment, quantity, etc.
Q: Can you describe RT Prime's standard Purchase Order procurement process?
A: Our process flow is comprehensive: Prototyping --> First Article Approval --> Quality Control Plan --> Manufacturing Process Instruction --> Batch Production --> Inspection --> Shipping.
Q: What if we don't have the product drawings?
A: You can send your sample to us. We can replicate it or provide improved solutions. If you can provide pictures or drafts with dimensions (Length, Height, Width), we can generate a CAD or 3D file for you upon order placement.
Q: How secure are my drawings after I send them to you?
A: We prioritize your intellectual property rights and are happy to sign a Non-Disclosure Agreement (NDA) before receiving your drawings. We will not release your design to a third party without your explicit permission.
Q: Can I track my product's progress without visiting your company?
A: Certainly. We provide a detailed production schedule and weekly reports, which include digital pictures and videos, to show the progress of the machining.
Q: How can I utilize the OEM services?
A: We offer OEM services based on your design drawings or original samples. Please contact us for more information.
