Complaint
| Bluetooth Version: 5 Product Size: 45*28*47.5 Battery specification: 500mAh Playback time: 2-3h Weight: 0.2 kg Remote Control: No Voice Control: No LED Lighting: RGB |
| Q1: Can I get a sample to test before mass order? A1: Yes. And we will return your sample cost when your mass order is confirmed. Q2: How about the shipment? A2: For a normal sample, it takes 1~2 day. For a sample with your logo/brand, it takes 3~4 days for printing. For mass production, it takes 2~4 weeks depending on your order details. Q3: What should I do if I want to print my own logo? A3: If you want to print your logo, please send a PDF or AI file of your logo, then our designer will work out a 3D design artwork for you to confirm, then we start to prepare the actual sample once we get your approval. Q4: What is the packaging? A4: We provide our standard gift box package, customized with your design package, the MOQ is 3000 pcs. Q5: Do you offer a warranty for your goods? A5: Yes, we can offer one year warranty+0.5% free spare parts to support your after-sales service. |
