Complaint
1.What kind payment method we accept?
T/T, L/C at sight, Western Union, Trade Assurance on Alibaba, Moneygram and Paypal
Note: Customer will be requested to pay 4% transaction fee upon total amount charged by EBAY
2.How can you guarantee payment safety ?
Our company supports TRADE ASSURANCE service. If you will choose payment through ALIBABA TRADE ASSURANCE service, you payment will be guaranteed. Because we are not able to receive payment until you confirm goods receipt
3.What kinds of shipment for goods and how long time it takes ?
Our company supports DHL, FEDEX, UPS, TNT, CHINA POST, by sea and other methods. Shipping time is 3-5 days from payment receipt
4.Does your company ship battery or not ?
Our company can receive battery order and ship to customer normally, except a few special countries
5.Do you have other items not displayed on your website ?
Yes, our company supplies full survey range products. If you are looking for product not displayed on our website. Please contact us freely. We will reply you on time
Shanghai Newdi Navigation Technology Company Limited (NEWDI)
was established in Shanghai China. We are engaged in providing high-precision surveying and mapping instrument. The involved industries include land survey, construction, marine and UAV
Till now, we have a professional sales team with 5 year experience in average. Branch office in the USA, DUBAI, India and South Africa offers local technical support to word wide users. We put technical support and ll be input our Rafter sale service as our highest level principle. 10% of our revenue is input into R&D every year. We never stop developing a better product for our customer. Quality issues are at the forefront of NEWDI's philosophy. NEWDI received ISO 9001 certification from International Standards Organization. It applies to all aspects of NEWDI's every development process and workflow, covering all steps from the initial design to the final delivery.
Our distribution network covers more 10 countries. We take the mission to make survey easier. We are proud of the value that customer benefit from our service and returns continuous trust to NEWDI.
