Complaint
YAYE Quality Service:
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Sample needs 2-3 days, Container Production Time needs 2-3 weeks
Any PCS Order Q'ty should be welcomed at any time.
We usually ship by DHL, UPS, FedEx or Air. It usually takes 4-6 days to arrive. By sea is the best choice for Big Order, that because the shipping cost is the cheapest.
No.1, Let us know your requirements or application.
No. 2, We quote according to your requirements or our suggestions.
No. 3, The Buyers confirm the samples details and arrange the payment first for formal order.
No. 4, We arrange the production.
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Yes, generally speaking, we supply 2/3/5 years warranty for your selecting.
1st, Our products are produced in strict quality control system and the defective rate will be less than 0.1%.
2nd, Generally speaking, we will send you some parts free with your order shipping at the beginning, free parts including some PCS LED Chips and some PCS other parts, in case, the goods has a little problem and you can change it in time. Of course, If the products have big problem about the quality, pls send some pictures and videos for our reference and our engineers will analyze all the details of the quality problem carefully, we will replace them or refund if the problems are really caused by us. In a words, we must try our best to supply you best after-selling service at any time.
At last, If you want to know more details about our products and YAYE Company, pls send us your inquiries and We will reply you in 10-30 minutes. Thank you for your precious time.
