Q1. OEM INCLUDES WHAT KIND OF SERVICE?Logo printing on housing
Customized package
Software customization: Booting
Q2. FIRST TIME ORDER, HOW CAN I BELIEVE THAT YOU WOULD SEND PRODUCT?
We are 12 years golden supplier and verified company by Alibaba. Our company locates in Room 302,Building A2 Fuhai
Park,Baoan,Shenzhen,China. We can provide pictures and video of ourcompany and factory. Also, we can provide you some of our other customers' recent parcel tracking numbers, our products were delivered successfully.
Q3. WHAT KIND OF PAYMENTS DO YOU ACCEPT?
We accept T/T, Western Union, Credit Card, PayPal etc. according to the exact order amount.
Q4. DELIVERY TIME
For samples: within 1-3 days for standard products in stock.
For large order quantity: about 25 days after receiving 30% deposit and confirming all the OEM details.
Q5. MY PARCEL WHETHER CAN BE TRACKED? WHEN CAN GET THE TRACKING NUMBER FOR MY PARCEL?
We will send you the tracking number on the second day after parcel shipping is out. you can track the parcel at the express official website.
Q6. CAN YOU PROVIDE EU OR US, UK, AU PLUG POWER ADAPTER?
Yes, there are EU, UK, US, AU four standards of plugs are available. We will send the different adapters to you according to your country or requirements.
Q7. HOW ABOUT WARRANTY AND PROCEDURE?
1-year warranty and procedure and Lifetime Technical Support .
If the products have any problems when you use it, you could contact us, our engineers will teach and tell you to solve it.
If the products have still problems after contacting our engineers, you could return us the bad one to maintenance. And then we will send back good items to you ASAP
To avoid loss, all our goods are tested carefully by technical staff before making a delivery, please rest assured.
Q8. WHAT ARE YOUR ADVANTAGES?
Top 10 reasons to choose us.
1)Real factory direct sales, Eliminate the middle link and give buyers the most price space.
2)12 years of consistent quality, Strict control of product quality.
3)Professional engineer team to support ODM / OEM service.
4)Using the original high-quality chips, genuine products.
5)All products have undergone full inspections and the defective rate for five consecutive years is less than 1 in 1000.
6)Integrated software and hardware research and development combined with optimal configuration and faster processing speed.
7)For samples, free to pre-install and test the IPTV apps.
8)Check small orders one by one before shipment. Spot check before large shipment.
9)Keep Tracking for Customers.7*24 hours online talking.
10)TOP After-Sale Service.Regularly Notification About New Products.
Complaint
