Complaint
| Product Name | Product Code | Specification(CM) | Material | Core Net Weight(G) |
| Baby bear face pillow | JN3001 | 26*20*3 | SRF804050 | 66±5 |
| Inner fabric Composition | Inner fabric weight | Fabric composition | Fabric weight(G) | Reference applicable age |
| None | None | 77%Nylon 23%Spandex | 30±5 | 0--1 |
| 6D Washable Silicone Visco Pillow | Latex Foam Pillow | Memory Foam Pillow | |
| Washable | Washable | Not Washable | Not Washable |
| Sun exposure | Accept | Not allowed,get powder off after long time sun exposure | Not allowed,mattress become criisp after long time sun exposure |
| Boil 100 degrees | Clean throughtly via 100 degree water | No | No |
| Food Grade | Yes | No | No |
| Breathable | Reach high 97% | No | closed cell foam |
| Physical Property | Stable | Distorted | Become hardner when cold |
| Automatic Bacterial / Mite | 0-1 Grade anti-mildew grade,88 Grade Anti-mite | Add additives, low mildew and bacterial resistance function,costly | Add additives, low mildew and bacterial resistance function, costly |
Q1: Can you provide us sample, is it free or need to pay?
A1: Free for standard items, only need to charge Express fee properly.(No need charge the express fee if you have your freight collect account like Fedex Dhl TNT) Customized samples need to charge sample fee.
Q2: What is the lead time for samples?
A2: If we are not in busy season, your ordered samples will be sent out to you about 3-7 days.
Q3: What is the lead time for delivery?
A3: In general we are able to manufacture orders of a quantity of up to a few thousand items within 15-30 days since order of confirmation fixed.
Q4: Can I put my own label and logo on the products?
A4: Yes, And you also have two options as below.
(1)Send your label design to us, and we will make them for you and put them on the items.
(2)Send your finished labels to us, and we will put them on the items.
Q5: What is the minimum order quantity(MOQ)?
A5: Regarding OEM service, general MOQ of each design is 500 pcs per color, with best price. For your special request with less MOQ, please let us know, we would check with our warehouse and our fabric supplier to find a available solution. Welcome to contact us for details.
Q6: How to deliver?
A6: By sea or by air or by courier like DHL, UPS, Fedex.
Q7: What's your Payment term?
A7: T/T or LC or 30% deposit before production, the 70% balance before shipping.
Q8: Where is your factory located, is it convenient to visit?
A8: Our factory located in Dongguan city Guangdong province, we will provide business vehicle to take you coming and departure.
