FAQ:
Q1:What's the minimum order quantity for the first purchasing?
A1:Normally 1000sets/size is OK.
Q2:How can we get to know the quality before placing an order?
A2:Samples can be provided for quality testing.
Q3:How can we get samples from you?
A3:Free samples can be provided,you just to need take care of the freight by below three ways.
Offering us the courier account
Arranging pick-up service
Paying the freight to us by bank transfer.
Q4:What's loading capacity for 20ft container?
A4:Max loading capacity is 22tons,exact loading capacity depends on the slide model you choose and the country you come from.For further information,please contact us.
Q5:How long is the delivery time?
A5: 25-35 days after received the deposit.If you have special requirement on delivery time,please let us know.
Q6:What's the payment terms?
A6:Normally it is " 30% deposit by T/T, and 70% Balance pay before shipment or against the BL copy", it depends. Or we can discuss with each other basing on your requirements.
Q7:What should we do if quality defects occurred after received the goods?
A7:Please kindly send us photos with detailed descriptions by email, we will solve it for you immediately,refund or exchange will be arranged once been verified.
Q8:Is it possible to load mix-products in one container?
A8:Yes,it's available and we can arrange all these for you.
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