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To our esteemed customers who are exploring our products:

Ruiya is a member of the Useful Alliance, a Hong Kong trading group established in 1982. Our alliance consists of over 100 factories in Guangdong. we have a strong track record in serving major clients and effectively managing complex supply chains.

We offer the following services:

1.Diverse product demand matching service - With our strong supply chain management capabilities, we provide professional end-to-end product demand matching services. This includes customized research, development, and production for various product categories. We ensure both capacity assurance and after-sales support.

2.Dedicated project team support - Our international trade team possesses expertise in marketing, product development, business, design, and operations. Our team members include overseas students from the UK and the US, facilitating seamless language communication and after-sales support. We can assist you in understanding market trends for your country's products, help formulate product sales plans, and provide product information such as images, videos, and specifications to support your sales activities.

3.Professionally equipped product quality inspection team - Your orders will be closely monitored by a dedicated team to ensure strict control over product production, quality inspection, acceptance, and delivery. We guarantee product quality for you.

4.Multiple logistics channel options - Through our collaboration with various freight and logistics companies, we can help you save on logistics costs and ensure timely product delivery.

We are delighted to explore potential opportunities for collaboration, and we would greatly appreciate it if you could contact us.

The services we can provide include:

Product Specification

Q1. What is your sample policy?
A: We can provide the sample, we can send it fast if we have goods in stock, if not in stock then need some time to make.Sample
fee and shipping fee can discuss.Free sample is available if you sincerely want to establish friendly long-term relations and do
business with us.
Q2: What is your terms of packing?
A: Packing Specification: OEM or Anti-static plastic bag or blister card,.It can also be packaged according to your requirements.

Q3: What payment terms acceptable?
A: T/T, Western Union, Paypal and Via Alibaba Trade Assurance.The payment should be paid before delivery.

Q4: How long is the delivery time?
A: It depends on the number and distance of the country's ports. If have in stock, we can deliver it within 2-5 days days. Big
orders will be shipped out in 7-15 days.

Q5: How to delivery?
A: Shipped by sea or air-express, include DHL, FedEx, UPS,TNT and Alibababa express etc.
Shipped by Ship container for bulk order, or if you have a container in China, it is better in Shenzhen.

Q6. Do you test all your goods before delivery?
A: Yes, Please be assured that we have 100% test the goods before delivery.

Q7: Can I trust the picture posted?
A: All the photos are 100% original taken by our photographer. Colors may be differed due to variations between the computer
monitors setting and naked eyes color difference.

Please feel free to contact us if you have any other questions or inquiries not covered in this FAQ. We are committed to providing excellent service and meeting your needs to the best of our abilities.