Complaint
We support all kinds of customization, such as color, logo custom, package custom, size custom, shape custom, material custom, and so on.
1.How to do if I can't reach your minimum order quantity? What's your delivery time and payment terms? Do not worry about that. If you can't reach MOQ for each item, we suggest you refer to our goods in stock and group sourcing items. We also can send you the latest list of the prompt goods for your reference. These are also our hot selling items. You can get them in lower price and smaller quantity. 2. Can I visit your factory ? We warmly welcome customers visit us. Before you come here, please kindly tell me your schedule, we can arrange for you. The nearest airport is Xiamen airport. 3. Why should you buy from us not from other suppliers? We are professional factory focus on dog braces, cat trees, pet beds, pet clothes, pet toys, pet collars & leashes, and other pet products.but no matter where you are, you are our most sincere customers. 4. What about the lead time for the mass production? Honestly, it depends on the order quantity and the season you place the order. 5. How can I get the sample to check your quality? After price confirmation, you can require for samples to check our product's quality. If you just need a blank sample to check the design and quality.Some samples are free to send to you, some samples need to pay samples cost first, and we will return the samples cost after you place an order. 6. Who are you? We are a factory and is located in the beautiful coastal city Xiamen, China. We're a professional manufacturer of high-quality pet products for more than 5 years.
