Complaint
Audi Concernt / Sypphony (buy low model)
Audi Multimedia (buy MMI 3G model)
What services can you provide?
1. We can provide OEM/ODM services for products, including packaging, printing, boot animation, function, size and other customized items.
2. We can synchronize the order information to the customer so that the customer can understand the production progress of the order.
3. We can provide transportation services, including shipping, air, express and other channels.
4. Can help customers to clear customs.
5. One-year warranty period. If there is a product quality problem during this period, we can provide free accessories for maintenance. If it is a serious product problem, we can also provide free replacement services.
If there is a problem with the order, what should I do?
1. First of all, if there is a problem with the product because of
our reasons, we will take full responsibility for it.
2. If it is due to a third party or force majeure, we will deal with it in accordance with the contract. Of course, we will also accept consultation with customers to share the specific responsibility.
3. If it is because of customer reasons, we generally will not be responsible. However, if it is a special case, we can bear part of it.
How can we get free samples?
For new customers, normally we do not provide free samples, but we can reduce the sample fee when you confirm the order. Of course, please contact our staff for specific circumstances.
How to ensure the safety of customers' funds?
If goods lost or damaged,we will send out new goods again
