Our Projects: FAQ: Q1:What is your Advantage? 1) Win Australia standard and USA standard
2) Leading manufacturer with more then 15 years
3) 100% exporiting with much experience to service foreigners
4) Win No.1 sales in alibaba platform
5) The quality should be top while with very reasonable price
6) We have 3 differnet system to meet different demanding of the market
Q2:What is your main product? 1) Wrought Iron Doors & Windows
2) Aluminum Doors & Windows
3) Aluminium Balustrade
4) Glass Balustrade
5) Stainless Steel Balustrade
Q3:What is the standard size of your windows and doors? A: Our products is based on customized size and design and color.
Q4:What is your MOQ order? A: Usually with USD30K per order, if under USD30K,then we need charge USD800 for the color adjusting fee and packing fee. Q5:Why we choose your company if we are from Australia? l Also with lots projects ther e and won more then 300 container per year for Australia l and with showroom in Australia l Our factory are Australia Standard certified and goods meet AS25047 standard l Our system are from Australia local with commercial system
l Our glass is also meet Australia Standard AS2208
l Our hardware is from Australia local also, that is to say, with less money, while, you win
Australia luxury system products
Q6: What is your factory capacity? A: With 2 factories here and with more then 200 staff and with 200000 square meter per year for the doors and windows.
Q7:What is your delivery time? A: 38days-45days after deposit and shop drawing confirmed
Q8: What is your standard color for aluminum frames? A: Powder coating (Frost black and Sliver grey)
Q9:What is your payment terms? A: 30%-40% deposit and balance paid before the shipment after your inspection
Q10: Will we need to install the glass (onsite glazed) or do your windows come with the glass installed? A: Yes, with complete the glass, frame, sash and hardware here, and you only install them into your wall hole directly.
Q11:What is your warranty ? What do we do in case of problems? A: 10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
Thanks for your business,please feel free to contact us.
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