Complaint
Q1. What is your terms of payment?
A: Western Union, Bank Transfer(T/T), Paypal, Wechat,Alipay,etc
Q2. What is your terms of delivery?
A: EXW, FOB, CFR, CIF,FCA
Q3. How about your lead time?
A: 1-3 days after receiving your payment.
Q4. Can you produce according to my design or the samples?
A: Yes, we can produce by your design or samples.
Q5. What is your sample policy?
A: There is sample cost for OEM order .Sample cost will be deducted in our next bulk order.
Q6. Do you inspect the goods before shipment?
A: We have 100% inspection for every products before shipment.
Q7: How to order?
A: Please let our sales know tshe items and quantity you need. An official PI will be sent to you after confirming the order. Warehouse will arrange your order after receiving your payment proof and ship out after receiving your payment.
Q8: What is your shipment method?
A: For fast shipping: DHL/FEDEX/UPS, 3-5 working days
For economical shipping: CHINA MAIL, 7-20 working days
