Complaint
18+YEARS EXPERIENCE OF R&D AND MANUFACTURE EXPERIENCE BASED ON ISO9001 QUALITY MANAGEMENT.
1. Samples and small orders are acceptable.
2. Product customization is acceptable according to clients requirments
3. Make lighting design for projects.
4.Professional sales engnieers team will offer the right products to meet the clients reqirements
5. The perfect production process and skilled workers will shorten the prouction time
6. Goods are all fully inspected before shipment.
7. We can arrange the shipment to all over the world by sea/air/express
| Model NO.: | Dimensions | Wattage | Specifications |
| GLWL-2401 | 125x125x75mm | 2*4W | Name: Narrow Beam Angle up-Down Wall Light Material:aluminum+Tempered Galss Voltage: AC85-265V/DC24V LED: CREE XPE5050 Beam Angle: 3°/5°/8° IP rated: IP65 Emitting Colour: 2200K/2700K/3000K/4000K/5000K/6000K/R/G/B/Y Installation Method: Surface mounted Application: Bridge/ build facades/pillars |
| 180x180x115mm | 2*18W | ||
| 230x230x160mm | 2*25W |
We ship goods by UPS/DHL/FEDEX/TNT express which takes 7~ 10 days.,
or by air cargo which takes about 10days , or by sea which takes about one month, depending on your actual requirements.
Zhongshan Ray-soft Lighting Co., Ltd Was established in 2008 and committed to R&D, production and sales of outdoor lighting products. We specializes in outdoor waterproof landscape lighting fixtures, which includes underground lights, underwater lights,, landscape spotlights, step lights, wall lights, lawn lights, etc. All the products have reached IP65, IP66, IP67, IP68 waterproof test standard, and obtained many appearance patents and utility patent certificates.
2023.6 Guangzhou international lighting fair
Q: Can you customise products for us?
A: Yes, we have engnieers to develop new products as per your requirements.
Q: How can i get the price?
A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price,
please email us or contact us in other ways so that we can offer you a quote.
Q: Can I buy samples placing orders?
A: Yes.Please feel free to contact us. For hot sale items we always keep ready stock, so you can take 1pcs or a few pcs sample for fast delivery.
Q: What is your lead time?
A: It depends on the order quantity and the season you place the order.Usually we can ship within 3-7 days for small quantity,and
10-30 days for large quantity.
Q: What is your payment term?
A: T/T, Paypal,30% Deposit and the balance paid before delivery.
Q: What is the shipping method?
A: By sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).Please confirm with us before placing orders.
Q: What is the shipping method?
A: By sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).Please confirm with us before placing orders.
Q: What is the quality control and how can you ensure the quality?
A: Before mass production, we will make SOP of each products, and make a preproduction, test all features and parameters. Full test reports including but not limiting to temperture control, lumens, CRI, SCDM, IES, pull strength, and Electrical safety will be sent to the
buyer.
- During the production we have 3 quality control points, when the parts are on line, all finishing will be 100% checked, lights switch on
tested. After assembling, all products will be sent to our aging room for 8 hrs aging, during which there will be on/off shock test,
temperture check, and visual check of Chips. Before packaging, all lights need to be switch on again for final checking.
Q: If the product has problems, how should I do?
A: If there are problems with the lamps, please send the video and the photo of the problem. We will check it and analyze the problem. We
will teach you how to solve the problem.
If it is our products' problem and can't solve, we will send new lamps or new parts to you.
A supplier with 18 years of experience in the LED lighting industry.
Provide OEM/ODM services, welcome to customize sample orders.
Thank you for your attention.
