1). Are the batteries GRADE-A,Brand NEW?
Yes, GRADE A + quality. the QR code is intact, Brand new. such as CATL,EVE, BYD,
2).How do I obtain installation guidance?
We have product manuals and installation guidance videos, and we can also help you contact your local installation service provider. Please let me know your address.
3).Can you test each battery PRIOR to shipping?
We will test all the battery Voltage and Internal resistance before shipping.
4.)What kind of the package of the cells?
Pack with strong package, each cell into thickness PE foam or bag, then into 5 layers strong carton.
5).How can I place the order?
Usually we accept alibaba trade assurance order online. For the RTS(ready for ship) product if there is clear shipping cost or free shipping to your country you can place order and pay directly after reading for all the details,or you can provide your shipping informtion to our sales they will creat online order for you.
6).How can I do if I need more help for the order?
You can chat our sales online or send inquiry email,we will respond you ASAP.
7).How can I obtain your product brochure?
you can chat our sales online or send inquiry.We will immediately respond to your request. We have two product catalogs with two themes: household solar systems and outdoor energy storage systems. Please note the required product catalogs with us
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