Complaint
| Style Name | Enigma Collection |
| Construction | Tufted Level Loop Carpet Tile |
| Face Yarn | 100% Nylon |
| Tile Size | 25*100cm |
| Backing Structure | PVC with Recycled Content |
| Machine Gauge | 1/12 |
| Pile Weight: | 18oz/yd2 or 610g/Sqm |
| Pile Heigh | 5.5mm +/-0.5mm |
| Dye Method | Solution Dyed |
| Qty. in Box | 6 Sq. Meter (53.8 Sq. Ft.) |
| Area of Use | Commercial Heavy Duty |
| Warranty | 10 year limited warranty |
| Installation Method | Quarter Turn, Brick, Ashlar |
1. High Quality
We have much higher quality than our peers
We do free inspection of products before packing, and we supply customers the inspection report.
Packing: 5sqms(20pcs) per carton, carton size: 51*51*15cm. GW: 26kg.
Shipping: samples by DHL, FEDEX, EMS, etc door to door services. Mass products by sea.
Q1.What is your brand? Are you a manufacture?
FOXFLOR is our brands.We are manufacture. Welcome to visit us any time.
Q2.How about sample and sample time?
We supply free carpet tiles sample for quality checking.
The clients need to cover the freight cost.
Customized carpet tiles sample cost would be negotiable.
Sample time is about 7days after confirmation of design.
Q3.Can I make my own design ?
Yes, we have rich experience in creating new products with our customer together.
Q4.What about the lead time for mass production?
It depends on order quantity and the season you place the order.
The normal delivery time is around 25-30 days.
Q5.what about the quality warranty?
We are very confident in our products, we have special quality control department who will 100% check every goods before shipment,
we make sure all the goods we sent out to customers are in good condition. When customers receive the goods in 15 days, if there
are broken one, please tell us and show us the detail proof so we can check and give replacement in the next order.
Q6.How about I had never import from China?
We have more than 10 years experience for exporting Carpet.
We can guide you step by step and help to calculate all the possible cost for you.
Our shipping forwarder will also help you on your port side.
Q7.Is the sample charge can be refundable?
Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation pleases contact the people who follow up with your order.
Q8.What is the payment term?
Usually,30% as deposit,70% before shipment by T/T. western union is acceptable for small amount. L/C is acceptable for large account.
Are you interested in our products? If you have any questions on our products, please let me know. I will reply you soon.
