Q: How to order?
A: Just contact us, RunPro is always here, feel free to click that communication button.

Q: Can I get some samples?
A: Available! We understand this and it is important to test before a bulk order.

Q: What's the delivery time?
A: The delivery time depends on the product and the quantity ordered. For now, is about 20-35 days, we will try our best to produce for you and deliver on time.

Q: What's the MOQ?
A: We want to set the MOQ number higher, but we also understand the difficulties of our customers. So special situation special analysis, we will make you satisfied.

Q: Can you do OEM?
A: Of course. Please feel free to share your ideas and designs, we would like to do this for our clients.

Q: Can I mix different models in one container?
A: Of course it's possible, and we know it's a little more convenient for customers. But we would still prefer not to mix too many different kinds. thanks.

Q: What are your payment terms?
A: For sample orders, 100% is paid in advance to start production, and for bulk orders, 30% is paid in advance, and 70% balance should be paid since the goods are finished, before delivery.

Q: How does your factory do regarding quality control?
A: We care more about the quality of our products than our customers. First of all, we have professional staff. Secondly, we are strict with our staff when preparing accessories, pre-assembly, and production. Finally, after the production is finished, we will test each sample, and we will stack the unqualified ones separately and test them until they are qualified.

Q: What is your terms of delivery?
A: EXW, FOB, CFR, CIF.
 
Q: What's your warranty terms?
A: Different products have different warranties, and we will answer you professionally. Feel free to contact us.