Complaint
Home use portable high quality HELLO FACE brand EMS Red Blue LED Light Therapy Microneedling Pen Q2 for skincare
Founded in 1994, AHEAD GROUP is a high-tech enterprise specializing in the fields of smart beauty equipment. We mainly produce and sell six series of products: hair care, MTS & PMU, beauty instrument, cleaning and repair, smart beauty and health massage.
AHEAD GROUP aims to become international reliable supplier of high-quality home use beauty equipment;Make continuous effective innovation based on client needs, with an excellent design concept and advanced production technique;Provide one-stop service for differentiated whole solutions to improve the competitiveness;Integrate technology and culture to achieve a win-win situation.
We have obtained more than 50 invention patents and design patents, SGS certification and CE certification with our R&D system and perfect production chain. The OEM/ODM business has covered many market regions in North America, Western Europe, Australia, the Middle East, and Southeast Asia, etc.
Q1: Could you accept OEM?
A: Sure, OEM/ODM are both highly appreciated. We have great capacity to offer you high quality products according to your needs, ideas and samples.
Q2: Are you a factory?
A: Yes, we are a professional beauty instruments factory in Guangzhou, China. Anytime when you are available, you are warmly welcomed for a visit to our factory!
Q3: I'm shopping at your company at the first time, how can I trust you?
A: We are gold supplier on Alibaba, it is worth your trust. You could choose the payment terms as you like.
Q4: What certification do you have?
A: We have the RoSH, CE certification which ensures the quality and safety. Our products are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea.
Q5: Are the quality of your product guaranteed?
A: We have QC to test the quality one by one before shipment. If there are some defective items, we will refund you or ship you new items as compensation.
Q6: When will you deliver the goods?
A: The products will be shipped within 1-2 days after receiving your payment.
Q7: How is your package?
A: We present firm and beautiful package, we won't deliver the goods until you check the packaging pictures and approve that.
Q8: How is your after-sale service?
A: Our products have their long warranty period. Please contact us whenever you have any concerns. Best services will be offered.
Q9: Could you offer wholesale price?
A: Yes, of course. We quote according to your quantity.
