Complaint
DESCRIPTIO
Introduction:
Trees, up to 25 meters high. Young branchlets brownish pilose, glabrous when old. Flowering June - September, fruiting winter. Common in valley, roadside, streamside or dense forest, and forest edge.
| Product Name | Pygeum bark powder extract |
| Latin Name | Prunus africana |
| Item | Specification | Results | Methods |
| Ratio | 10:1 | Comform | TLC |
| Appearance & Color | Yellow Brown powder | Conform | GB5492-85 |
| Odor & Taste | Characteristic | Conform | GB5492-85 |
| Plant Part Used | Bark | Conform | |
| Extract Solvent | Water&Ethanol | Conform | |
| Bulk Density | 0.4-0.6g/ml | 0.45-0.55g/ml | |
| Mesh Size | 80 | 100% | GB5507-85 |
| Loss on Drying | ≤5.0% | 2.84% | GB5009.3 |
| Ash Content | ≤5.0% | 3.01% | GB5009.4 |
| Solvent Residue | Negative | Conform | GC |
| Heavy Metals | |||
| Total Heavy Metals | ≤10ppm | <3.0ppm | AAS |
| Arsenic (As) | ≤1.0ppm | <0.2ppm | AAS(GB/T5009.11) |
| Lead (Pb) | ≤1.0ppm | <0.4ppm | AAS(GB5009.12) |
| Cadmium | <1.0ppm | Not Detected | AAS(GB/T5009.15) |
| Mercury | ≤0.1ppm | Not Detected | AAS(GB/T5009.17) |
| Microbiology | |||
| Total Plate Count | ≤5000cfu/g | Conform | GB4789.2 |
| Total Yeast & Mold | ≤300cfu/g | Conform | GB4789.15 |
| Total Coliform | ≤40MPN/100g | Not Detected | GB/T4789.3-2003 |
| Salmonella | Negative in 25g | Not Detected | GB4789.4 |
| Staphylococcus | Negative in 10g | Not Detected | GB4789.1 |
| Packing and Storage | 25kg/drum Inside: Double-deck plastic bag, outside: Neutral cardboard barrel & Leave in the shady and cool dry place | ||
| Shelf Life | 3 Years When Stored properly | ||
| Expiration Date | 3 Years | ||
| Note | Non-Irradiation&ETO,Non-GMO,BSE/TSE Free | ||
| Q1: Can i get some samples? |
| A: Yes, we can supply the free sample, but the shipping cost be paid by our customers. |
| Q2: How to start orders or make payments? |
| A: Proforma invoice will be sent first after confirmation of order, enclosed our bank information. Payment by T/T, Western Union |
| or Paypal or Escrow(Made in China). |
| Q3: How to confirm the Product Quality before placing orders? |
| A:You can get free samples for some products,you only need to pay the shipping cost or arrange a courier to us and take the |
| samples. You can send us your product specifications and requests,we will manufacture the products according to your requests. |
| Q4:What's your MOQ? |
| A:Our MOQ is 1kg or 10g(Different products have different MOQs). But usually we accept less quantity such as 10g on the condition that sample charge is 100% paid. |
| Q5: How about delivery leadtime? |
| A:Delivery lead time: About 3-5 days after payment confirmed. (Chinese holiday not included) |
| Q6:Is there a discount? |
| A:Different quantity has different discount. |
| Q7: How do you treat quality complaint? |
| A:First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, |
| we will send you free goods for replacement or refund your loss. |
| Q8: How to contact us ? |
| A:You can chat with us by Trademanager Online. You can choose your interested products and send inquiry to us. Send Email to us. |
