| Q1: What is the MOQ? |
| A1: The MOQ is 100 pcs, it's no problem to arrange < 100 pcs for products in stock, do you like small order first to check the quality? |
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| Q2: What is your lead time? |
| A2: 2-5 days for samples, and 10-25 days for order. |
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| Q3: Could you send me products catalogs with more details? |
| A3: Please leave your email address and online contact information, we will send catalogues/datasheet/installation video to you. |
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| Q4: Can I get a sample first? |
| A4:Sample order is welcome! we'll refund you the samples cost in your following mass order. |
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| Q5: What norms your detector is compatible with? |
| A5: Our detector comply to EN54, EN14604, EN50291, EN50194, CE and ROHS. |
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| Q6: Can you customize it? |
| A6:Yes, we support the customization, even if for smart order, we can help client to customize the logo, could you share your customization requirements on box\product\manual? |
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| Q7: Do you have in stock some pieces? |
| A7:Our daily capacity is over 10K pcs, most of items have stock, which one do you want to check? |
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