Q1:How to confirm the Product Quality before placing orders ? |
A: We will provide you with some free samples. We can also provide product customization services according to your requirements. |
Q2: Can you supply free samples? |
A: Yes, we can provide some free sample, but the shipping cost should be on the customers' account. You can either pay the shipping cost or arrange a courier to collect the samples. |
Q3: Is there a discount ? What is the payment method? |
A: Yes, we will give you the best price according to the number of different products you need.We usually use T/T, other payment methods can be negotiated with the customer for payment. |
Q4.How do you control the quality of the product? |
A:First of all, the production qualifications and production capacity of manufacturers will be examined, and the quality control of the product will strictly follow the ISO9001: 2008 management system. We will also test the product to ensure the quality. |
Q5. How can I rest assured of product quality? |
A:We will provide you with free samples that can represent big products. You can detect whether it meets your requirements in advance and provide COA and product specifications for your reference. |
Q6:How about delivery time/Transportation? |
A:We usually ship the goods within 3-5 days after your order. We usually use: international express, air transportation, sea transportation, railway transportation. |
Q7:How to solve the after-sale disputes? |
A:First confirm the problem and remedy timely. If it cannot be restored, after a clear responsibility, we accept the replacement of goods or refund. |