Complaint
Model NO. | Power(W) | Light Source | LED QTY (PCS) | Lens(PCS) | CCT(K) | Lumen (lm/W) | CRI |
F20-13 | 30 | 3030(5050) | 48/16 | 2 | 2700K-6500K | 130/140 | >70 |
F20-15 | 50 | 3030(5050) | 64/32 | 4 | 2700K-6500K | 130/140 | >70 |
F20-110 | 100 | 3030(5050) | 144/54/72 | 9 | 2700K-6500K | 130/140/150 | >70 |
F20-120 | 150 | 3030(5050) | 192/256/96 | 16 | 2700K-6500K | 130/140/150 | >70 |
F20-120 | 200 | 3030(5050) | 256/96 | 16 | 2700K-6500K | 130/150 | >70 |
F20-130 | 300 | 3030(5050) | 400/150 | 25 | 2700K-6500K | 130/145 | >70 |
F20-140 | 400 | 3030(5050) | 576/216 | 36 | 2700K-6500K | 140/145 | >70 |
Matters needing attention
Before installing the lighting fixtures, please read this instruction manual carefully.Q1. MOQ and delivery time ?
A: NO MOQ required, sample testing welcome.. Mixed samples are acceptable.
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q2. How should I pay for my order?
A:We support payment by TT,LC.
Q3. Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q4. How about the shipping method ?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. Will you deliver the right goods as ordered?How can I trust you?
A:Yes, we will.We have a good cooperation with a number of excellent material suppliers, and we will make sure our, products are 100% inspection before packing
Q6. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution.
