Complaint
| FAQ |
| Q1.Q:Are you manufacturer company or trading company. |
| A:We are manufacturer, located in ZhongShan city, just half an hour away from GUAGNZHOU. Warmly welcome to factory |
| Q:2.What's the scale of your factory? |
| A:Our factory occupies a total area of 20000 square meters with over 200 staff,including 10 professional salesperson anddesigners. |
| Q:3. What are your main products? |
| A:Including office partition, executive desk, conference table, adjustable desk, filing cabinet, coffee table and office sofa ,traning chairs so on. |
| Q:4. Can I choose the color? |
| A:Yes. We have kinds of colors for different materials such as fabric, melamine,aluminum. |
| Q:5. Can I change the size of product? |
| A:We have standard size for all products. But we can also make the different sizes to meet your exact requirements. |
| Q:6. What's your minimum order quantity (MOQ)? |
| A:The MOQ is 1*40 HQ and 10pcs / Color / Model, but you can mix different items to fulfill containers. |
| Q:7. Can I buy some samples before the orders? |
| A:Yes,sample service available. |
| Q:8. How long is the Production Lead Time? |
| A:15-25 days after receiving your 30% deposit. |
| Q:9. What's your payment term? |
| A:30% deposit in advance + 70% balance, Through T/T. |
| Q:10. What kinds of special services you will provide to us? |
| A:We offer best CAD design, like your new office project. you are just responsible for sending me CAD dwg. I finish the rest foryou. |
| Q:11. Can you give warranty of your products? |
| A:Yes, our warranty is 5 years, we are proud of our quality and service ourselves. |
| Welcome to Visit Our Factory and Showroom! | |
| ZhongShan ZenRui furniture Co.,Ltd. is a global group company running business in more than 100 countries and regions with registered capital of 100.6 million RMB and employees of about 5,000. It now has factory building area of 200,000 square meters and finished-product warehouse center of 80,000 square meters. Beside, its 20,000 square meters large modern luxury product showroom, newly built with a huge investment, has been put into use. | |
| Packaging & Shipping |
| 1. Knock down packing usually, Client packing way are welcome |
| 2. Each part is packed with PE Foam Inside and professional corner protection |
| 3.Outside with double strong 5 layers carton boxes, |
| 4. Carton boxes print with the customers Logo and description, inside instruction manual easy for assemble |
| 5, with Glass parts are packed by wooden frame to to avoid fragile |
| Shipping |
| 1.For parcel sample /urgent things by air: |
| We provide as many shipping options as possible, including DHL, UPS, ,FedEx, EMS and Air mail and so on |
| 2.For mass production big quantity by sea: |
| We've cooperated with our shipping forwarder for many years, and they can offer us the competitive price by the vessels such as PIL, APL, OOCL, CSCL, MSC and CMA and so on |
| 3.Import taxes: |
| We can help you reduce and avoid import taxes by declaring prices low. |
