Complaint
| Company Information | ||
| Boying Logistics-- Shenzhen boying Int supply chain co., Ltd. | ||
| Lasified as China Class Afreight forwarder by Ministy of Commerce | ||
| Listed as a over 13-year Gold Supplier on Made-in-China | ||
| Accumulating 20-year experience in international logistics and freight shipping | ||
| Compliance with SGS on-site audits | ||
| Long-term member of CGLN, WCA & CIFA | ||
| Capability to handle the shipments from all the Chinese main ports (in Shenzhen, Guangzhou, Shanghai, Foshan, Fuzhou, Xiamen, Ningbo, | ||
| Qingdao, Dalian.etc) to worldwide |
| Q: How can I trust you? |
| A: We have been Made in China Verified Trust Passed Freight forwarder for more , Can be your China partner (your China office) than 6 years; we have over 500 worldwide customers; we may provide customer reference in your country. |
| Q: Are your services professional? |
| A: Yes, 20 years of experience in int'l air shipping field has turned us into a reliable and professional freight forwarder; And both Overseas teams and customer service teams are well trained and ready to get you satisfied. |
| Q: Is my cargo safe with you? |
| A: Yes, We have Outstanding Safety concept: Risk Prevention, Risk Management, and Risk-Transfer. |
| Q: How to make complain? |
| A: You can complain to both Made in China or to our managert by email to complain services. You will get reply within one biz day. |
| Q: How to work with you and what are the steps? |
| A:We can arrange for home delivery and pick up service,also to be your agency of commodity inspection,and customs clearance in airport. |
| Q: Can you consolidate/combine my several suppliers' goods into one shipment? |
| A: Yes, we have been doing that a lot. We will re-make CI & PL for your import custom needs. |
| Q: Are there any charges at my side and what are they? |
| A: Not Many, only import duty/tax (if applicable), etc. |
| What Would You Get from Our Railway Services? |
| 1. Our railway freight services cover the extensive China-Europe rail network. |
| 2. Our access to used containers available for purchase can bring you more convenience. |
| 3. Our strength in consolidating the China export rail cargo will reduce your shipping costs. |
| 4. Our capability to navigate the customs clearance can make importing and exporting much more smooth. |
| Some specifics about Our Rail Freight Services |
| 1. Loading unit we use: pallets, cartons, or boxes |
| 2. Safe and standard loading with supervision |
| 3. The range of our services covering origin & destination stations in China and Europe |
| 4. Assisting in the preparation of required documentation to ensure accuracy and efficiency |
| 5. Assuming the responsibility for picking-up and delivering |
| 6. Reliable and dedicated door-to-door delivery services |
| 7. The allowed maximum package dimension: 240cm (L) x 220cm (W) x 220cm (H) |
| 8. Dangerous goods will be either forbidden or restricted for rail transport. |
| Freight Value-added Services |
| 1.Picking up goods from different suppliers, consolidating cargo in our warehouse and arranging door-to-door delivery. |
| 2.Inspecting the products and checking the supplier's credentials and qualifications. |
| 3.Providing the export license, navigating customs clearance, and handling relevant insurances. |
| 4.Providing daily shipment tracking reports, with ever-present care to your goods. |
| 5.We value confidentiality. Corporate information such as the true identity of the shipper/consignee is guaranteed to be protected from disclosure to others. |
| 6.We provide just-in-time feedback. Any inquiry from you will receive our prompt responses. |
| 7.We propose logistics solutions featuring multiple routing options, customized services and the competitive pricing. |
| 8.Follow-up services will be provided when goods arrive at the destination port. |
Contact us today!
Our friendly and professional team that is able to handle all your enquiries whenever you need.Whether you need to get expert advice on air and sea freighting or just information about our services,our customer service team will be ready to assist. We can handle any aspect of freighting so feel free to contact us and we'll answer all your questions.
| How to get an accurate freight quotation? The required information is listed as follows: |
| 1. Cargo Description |
| 2. Shipment Volume and Shipment Weight |
| 3. Contact information about your supplier in China |
| 4. Detailed address of destination |
