Complaint
1. The Light is coming when people go through the sensory area, or turn off automatically when people leave.
2. It has a manual switch that you can use to turn on and off the floodlights. For your Lights to work this must always be on.
3. Ultra long battery life-such as setting a delay of 15 seconds for lighting and sensing 200 times per night, which can last for 5-7 days.
4. Charging Indicator Led.
1. Solid Green LED = Battery full Charged
2. Flashing Green or Yellow or Red = Battery charging
3. Battery Level Display:
Green LED = High Volt(12.6V-11.8V),
Yellow LED = Medium Volt(11.8-10.2V),
Red Led = Low Volt(10.2V-9V).
Please Note:The indicator will flash when charging, and when fully charged, it will display green.
On/Off Switch - Will turn the Batten Light On and Off Manually. When using the remote control, it must always be on.
1. Are you a factory or a trading company?
A: We are a manufacturer. Welcome OEM and ODM for you.
2. Can we have a sample order?
A: Of course! Any sample order is welcome for testing and checking.
3.What is the warranty for the products?
A: Battery:3 years. Controller/LED:5 years. solar panels:15-20 years
4. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 2-3weeks.
5.How to ship the goods?
A: By sea usually. If urgent requirement, air-shipping is available(except:Batteries)
6.How to deal with the faulty?
A: Firstly,Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly,
during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will
repair them and resend them to you or we can discuss the solution including re-call according to real situation.
