Complaint
Q1: Which brand of electric vehicles can you supply?
A1:NiO, X-Peng, BYD, NiO and any brand you want.
Q2; What services can you provide?
A2: Accepted delivery terms: FOB, CIF, EXW, DDP, DAF;
Payment currency accepted: US dollar, Euro, RMB;
Payment types accepted: T/T, L/C, MoneyGram, Credit card, Western Union, Cash;
Languages: English, Chinese, French, Russian, Korean
Q3: What's your minimum order?
A3: One unit.
Q4: How do I recharge my electric car?
A4:Depends on products type, Slow charge enable you to charge your car with household outlet, fast charge mode could only be applied on charging station. Anyway we could supply costomised charging plug for most of our products, No need worry for "mismatched plugs"
Q5: What is your support policy for distributors in overseas markets?
A5: We provide support in many aspects, including marketing, promotion, product development and improvement, service training, advertising, etc.
Q6: What are your shipping types and delivery times?
A6: By sea or by train.
1 set of samples can be shipped by LCL.Quantity orders will be shipped by FCL. Delivery is usually within 15-25 days after receipt of your deposit or letter of credit.
Q7: How about the quality of your products?
A7: Our products are manufactured in strict accordance with national and international standards.We test each product before leaving the factory. If you would like to see our quality certification and various test reports, please contact us.
