Q: Are you factory or wholesaler or trading company? A: we are a gemstone and jewelry manufacturer.
Q: Will moissanite fade or change color over time? A: No. There are no likely situations in which the color of moissanite will be permanently changed. Moissanite does undergo a temporary color change when exposed to extreme heat from a jeweler's torch during jewelry repair, but with proper bench techniques there will be no lasting damage, and the stone will return to its normal color once it cools.
Q: Is moissanite resistant to scratching? A: Yes. Moissanite is durable, tough and extremely resistant to scratching and abrasion. With a hardness of 9.25, moissanite is harder than all other gemstones except diamond.
Q: How should I care for my moissanite jewelry? A: As with any fine jewelry item, an ultrasonic cleaner can be used. However, it is best to be gentle with your valuable treasures. You can also clean your moissanite jewelry using a commercial (non-acid based) jewelry cleaner or with mild soap and water using a soft toothbrush.
Q:Do you accept OEM service ? A: OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package.
Q: How fast can you ship out goods? A: If there is stock, we can send out goods in 3~5 days. If there is no stock, it will request some more days. Please double check the shipping time with us before payment.