Complaint
Giant Industry, is a integreted manufacturer and traders for plastic tools and Garden Carts and Sports Goods, headquater office is located Qingdao West Coastal area and three main branch plants have strong economy background and R&D capacity,main product range include Garden cart&Plastic wheel chock&Sport goods
Plastic tools inlcudes plastic wheel chock, Wheel ramps, Wheel. invest lots money to develop plastic moulds every years
use new fresh and UV stabilised plastic or rubber material and pass REACH/ROHS profession test
Garden cart includes folding wagan, wheelbarrow, garden trailer, bike pet trailer, Hose reel cart,Garden Roller,Rolling Seat
we always make the quality at the first pririty and acheive a high repution in our field, our plants make BSCI and SMETA audit and always provide batches sample to third party lab. TUV,Intertek,SGS to prove our quality, some top garden and home improvement supermarket prefer to choose us as their longterm stratigec partner.
1. How long can I get the feedbacks after we sent the inquiry?
A: We'll reply you within 12 hours in working day.
2.Are you a direct manufacturer or trading company?
A: We're direct manufacturer.
3.What's the payment term?
A: For mass production goods, you need to pay 30% deposit before production and 70% balance against copy of documents. The most common way is by T/T and LC at sight
4. How to guarantee the quality and after-sales service of your goods?
A:
1). Pre-Production: Approve quality sample and packing carton before the production process
2). During-Production: inspect every production process
3). After-sales:Follow up and solve customers' problem in a timely manner.
5. Is the sample available?
A:We send the samples by TNT, DHL, FEDEX or UPS, it'll take arround 3 or 4 working days to receive them, customers will charge all the cost related to the samples, such as sample cost and airmail freight
Any more details or inquiries, pleas contact with us freely.
