Complaint
Packaging Details
25kg/drum 200kg/drum
Q1: May I get one sample before placing order?
Re: Yes, we'd like to provide sample for you. free samples(max 1Kg) are available, but freight cost will be born by customers.
Q2: Which payment is available for your company?
Re: In order to prompt our cooperation, there are some payment methods for your choice. T/T(USD), Western union, L/C all is ok. You can choose the one which is convenient for you.
Q3: How and when can I get my goods after payment?
Re: For small quantity products, they will be delivered to you by international courier(DHL, FedEx, T/T, EMS, etc.) or by air. Usually it will cost 2-5 days that you can get the goods after delivery.
For large quantity products, shipment is better. It will cost days to weeks to come to your destination port, which depends on where the port is.
Q4: Is there any possible to use my appointed label or package?
Re: Sure. If needed, we'd like to use label or package according to your requirement.
Q5: How can you guarantee the goods you offer is qualified?
Re: We always believe honesty and responsibility are basis of one company, so whatever products we provide for you all are high qualified. If the goods can't come to the quality we promise, you can ask for refund
