Complaint
| Model No. | CE278A /CANON CRG328 |
| Color | BK |
| Page yield | 1500 pages at 5% coverage(ISO9001) , |
| Compatible for printers | HP1536 p1606dnmf4410 4710 4752 4450 4452 4712 4800 |
| Chip | with chip |
| Defective rate | <1% |
| Certificate | ISO9001 |
| Warranty | 24 Months |
| Payments terms | TT,L/C,Paypal, Western union,etc |
| Shipping ways | DHL,Fedex,UPS,TNT etc Courier express,by Sea, by aircargo,etc |
| Advantages | 1) Factory direct sale with competitive price |
| 2) 100%test before delivery | |
| 3) customized packing | |
| 4) 100% replacement for defective goods during warranty period | |
| 5) Perfect customer services |
1/Experiences R&D team
2/Factory direct sale toner and toner cartridge
3/Competitive price ,no middle man ,no commission
4/Suitable for all kinds of environment
5/Each cartridge features specially formulated toner which makes your printing look best.
Package: Customized /Aiabag/ white or color box
Shipping: Send by express, air or sea
Lead time: Within 3 working days for sample order
Payment Terms: T/T transfer or Western Union.
Payment term
1. For sample order, we only accept 100% T/T and Western union.
2. For try order, we can accept D/P, 30% payment in advance, 70% balance will be paid after the seller show the copy of B/L.
3. For big order, if you have cash flow problems and you are a honest company, we can accept D/P, 30% payment in advance, 70% balance will be paid after 30 days, 60 days or 90 days when the seller delivery the goods.
4. We accpet L/C.
1/1:1 replacement during warrenty time
2/24hours on-line service
1. How long is the production lead time?
Reply: About 10 days after receiving the order or the payment.
2. How to guarantee your quality?
Reply: 100% strict inspection before delivery to make sure the quality have no problems in Image Density,
Background, and Fusing etc. If there is any quality problems, feel free to contact us,
we will have our Customer Team to communicate with you. . .
3. Will you follow up the customer quality complaints? What Procedures?
Reply: Of course, once received complaints, we will timely feedback to our R&D and
quality inspection department, according to the batch number,
we will look for the test records, and retest the retained samples, and we will actively face
the caused problems with our customers to find the better solutions
