Complaint
Q1:Can you accept OEM/ODM services?
Yes, we can. We have our own supply chain.
Q2:What is your delivery time?
Usually, we guarantee within 25 days. If your purchase volume is large or you need customized products, this may take some time.
Q3:How to ensure your quality?
We can send you samples for your inspection, and you only need to pay the sample fee and shipping fee for the first time. However, don't worry, the sample fee will be deducted from your next order.
Q4:How is the after-sales service?
During the warranty period, if there are any issues with the product, our technical personnel will first provide a solution. If the product still has problems, it will be returned or exchanged for free.
Q5:Do you have any product qualification certifications?
Our products not only have quality testing certificates issued by authoritative domestic certification agencies, but also inspection certificates issued by foreign testing agencies-CE SGE....
Q6:Can we print our own brand?
Yes, you can have your own logo on the product.
Q7:What is your transportation method?
Express delivery, air freight, sea freight. We can fully comply with your requirements.
