Complaint
| Product | OEM Sheet Metal Parts |
| Material | Carbon Steel, Stainless Steel, Aluminum, Brass, Copper, etc. |
| Finish | Brushing, Polishing, Anodizing, Powder Coating, Painting, Plating, Silkscreen Printing, Sandblast, etc |
| Process | Laser Cutting, Precision Stamping, Deep Drawing, Bending, CNC Punching, Threading, Riveting, Drilling, Welding, etc |
| Drawing | jpg/.pdf/.dxf/.dwg/.igs./.stp/x_t. etc |
| Test | CMM,Digital Height Gauge, caliper, Coordinate measuring machine, projecter machine, roughness tester, hardness tester. etc |
| Certificate | CE, TUV, SGS or as your requirement to do test by the third party |
| Delivery | 10-15 days for sample, 30 -35days for bulk order |
| Packing | Steel Pallet, Plywood pallet, plywood box or as per your requirement |
| Inspection | IQC, IPQC,FQC,QA |
| Industry We Serve | Automotive, Agriculture, Construction, Electrical, Electronic, Home Appliances, Medical, Marine, Machinery, Furniture, Food, Lighting,Telecommunication etc |
| Customers | USA,Canada, Mexico, Australia, New Zealand, Germany,UK, Spain, Switzerland, Franch etc |
Q1. What are your main products?
A: We specialize in manufacturing sheet metal products like laser cutting, bending, stamping, deep drawing, welding etc.
Q2. What surface treatment can you provide?
A: Powder coating, zinc plating,hot-dip galvanizing, polishing, wet paint, anodic oxidation, electrophoretic paint, passivation,etc.
Q3. Can I get some samples before mass production?
A: Yes, we can make samples per your drawings before mass production. We can use golden samples as quality standard for future mass production.
Q4. What is the minimum order size / value you accept?
A: We accept order quantity with around 100 pieces as a small quantity to test the market.
Q5. What's the delivery time?
A: In generally, it will take about 20- 25 days to finish one order.
Q6. What's your payment term?
A: Usually it is 50% down payment and 50% before shipment. Payment term is negotiable.
Q7. Do you provide OEM/ODM service?
A: Yes, we do both OEM and ODM.
Q8. How do you control the quality?
A. We are ISO 9001 certified . We use 5S quality control tool and have a dedicated QA team.
B. We will always make a sample to you to conform first, then a small batch run before mass production order. For a sample order, you can usually make a 50% down payment and only pay the remainder after satisfactory result.
C. Regarding to the key point dimension, we can also make the special fixture to inspect them.
D. From the material income to finial production inspection, we can keep the inspect report for 3-4 years to trace the quality."
Q9. What is Yixing technology's role if the parts are not of sufficient quality?
A: We will manage problem solving, root-cause-analysis, and be constantly on top to redo the parts. We can provide 8D report if customer needs.
Q10. Is Client's intellectual property well protected by Yixing technology in China?
A: Yes, we protect the clients' intellectual property well. Many clients sign NDA with us and we never face any difficulties. We are interested in long-term relationship with our clients and not in a one-shot deal.
Q11. What do you need for quotation?
A: We need pdf drawings or 3D drawing in the initial stage. If you can provide your current samples, it will also be great!
Q12. What's your quote time?
A: Normally, it is up to 3 days. The more detailed information you can provide, the more precise cost we can quote.
Q13. What's your after-sale service?
A: From our company side, we would like to provide our best service to you. If any products are with quality problems, we will replace at our expense. For your benefit, we would like to establish a clear quality inspection criterion at the beginning stage of the project. We also have an CRM system to keep work history with all customers to follow up your overall experience with us.
Q14. Can we visit your factory?
A: Yes, you are very welcome to visit and audit our factory.
