Complaint
hebei kendou is a high-tech enterprise engaged in the area of health care & nutrition. and have been working closely with our customers we deliver products and solutions that create value and competitive advantage while positively impacting the world we live in, as well as attentive service for the purpose to meet the demand of customers, spare no effort to create value for customers
Q1. How does your factory control quality?
A:All the raw material purchasing and production quality control are strictly following the ISO9001: 2008 management system. Besides, the full-featured detection equipment and GMP quality management system to provide the strongest guarantee for high quality product. We can provide our customers the detailed test report for the quality evaluation before the sample.
Q2. What's your main markets?
A:North America, Europe, Asia, etc.
Q3. What is your delivery term and delivery period?
A:We accept FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you. The sample within 3 days, and bulk order within 5 days.
Q4. What is your package?
A:Powder: PE bag, glass bottle or PTFE bottle for inner packing, and aluminium foil bag for outer packing.
Liquid: glass bottle or PTFE bottle for inner packing, and aluminium foil bag for outer packing.
Bulk order: Fiber drum or steel drum.
Q5. What is the payment term?
A:Normally we advise customers use Trade Assurance(is a free payment protection service for buyers is offered by Alibaba group), and we also receive T/T, Western Union or L/C.
Q6. Will you supply samples for test the quality?
A:We'd like to offer our customers the free samples for the quality evaluation for most products, but the shipping cost is borne by customers.
