Complaint
1. Are you a factory or trading company?
We're a factory who can supply you high quality products with competitive prices, as well as timely delivery and considerable service.
2. What products you can supply?
We can supply Film faced plywood, Commercial Plywood, WPC Products, PVC Products, SPC Flooring, UV Marble Sheet.
3. How can I get a sample?
We offer free samples but I'm afraid you have to pay for the courier charge, that is a fair business way for both of us.
4. How do you guarantee the quality of the products?
a. Our workers are very skilled and they are responsible for their job and products. Professional workers are working for their own production process.
b. All the machines in our factory are the most advanced.
c. Our production manager will strictly contol every steps of production.
d. Each piece of board will be carefully checked by our QC before they leave our factory.
e. Also we welcome our clients or their friends to come to our factory to check the quality.
5. What is your payment term?
Commonly we do T/T(30% deposit to confirm the order and start production, 70% balance payment after shipment against copy of B/L), T/T can save much time and money than L/C, but if it is relatively a big amount, we also can accept 100% irreocable L/C.
6. When you can ship the goods out?
Usually we can make the delivery in 10-15 days after receiving your 30% advance payment, but it may take few more days if we meet holidays, such as Chinese New Year Holidays.
