Complaint
Brightenlux Factory Wholesale 3*AAA Battery 300 Lumen Small Zoomable Alarm IPX4 Waterproof T6 Led Promotional Flashlight
Q1: . Are you a manufacturer or trading company?
A: We are a professional manufacturer of led flashlight, led headlamp, night light, work light, bicycle light, solar light and other lighting product.
Q2: How do you control the products quality?
A: We check the products one by one before packing
Q3: How much time to ship the goods if place an order?
A: It depends on the order quantity, when we have stock, we can ship in two days.
Q4: How do you to handle the issue if the products have some problem after receiving the products?
A: We will compensate the customers for loss or discount if it is product issue
Q5: Do you supply free sample?
A: Yes, we supply normal sample for free, but please collect the freight
Q6: How much time to make new sample?
A: Usually it will take 4-5days to make new samples
Q7: Can we print our logo on the product?
A: Yes,print your logo on product is available
Q8: Do you provide design products service?
A: Yes, we supply design service, we have professional design team, just please send us your idea, we can design the products according your requirements.
Q9: What is the MOQ for printing logo on the products?
A: The MOQ of logo printing is according to the printing method. For laser logo, the MOQ is 100pcs; For screen printing, the MOQ is 1000pcs.
Q10: What are your options for packing?
A: We have white box packing, color box packing, craft box packing, blister packing, display box etc. We can customize the packing as your need.
