Complaint
Q: Where is your factory? Which port is the export from?
A: Our factory is located in Anping County, Hebei Province. The export is at Tianjin Port.
Q: What's your minimum quantity?
A: Our minimum quantity is usually around 200 pieces, but some items may vary. Please contact us for details.
Q: What are your terms of payment?
A: There are differences between spot products and customized products. For details, please refer to communication.
Q: What is your sample policy?
A: Samples can be provided if they are in stock, but the customer will have to pay the delivery charges. All charges will be refunded after you place the order.
Q: Do you inspect all the goods before delivery?
A: Yes, we will inspect the goods strictly before delivery.
Q: How long is your lead time?
A: There is a difference between spot goods and custom goods. We will deliver the goods in strict accordance with the agreed time.
