Complaint
Q: How about your delivery time?
A: Generally, it will take 3 to 5 days after receiving your deposit. The specific delivery time depends on the items and the quantity of your order.Large quantity will delivery faster.
Q. Do you test all your goods before delivery?
A: Yes, we have professional engineer to test all devices before shipping.
Q: How do you make our business long-term and good relationship?
A: 1. We keep good quality and steady price to ensure our customers benefit ;
A: 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q: When can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please tell us in your email so that we will regard you inquiry priority.
Q: What is your term of delivery?
A: We accept EXW, You can choose the one which is the most convenient or cost effective for you
Q: What about warranty?
A: year warranty for new products.
3 months warranty for used products.Lifetime warranty for CIS CO small business series.
Q: How to place an order?
A: After customer confirm the order , we will create an order as your request. We accept many terms of trade such as T/T, Western Union, Money Gram, PayPal.
Q: How about the shipment?
A: We deliver products by FEDEX, DHL, ARAMEX, EMS, UPS, TNT and Ocean transportation. We are also able to deliver goods to your
forwarder in China if you need.
