Complaint
1.Q: Are you a manufacturer or a trader?
A: We are a marine hardware manufacturer with 35 years.
2.Q: How to guarantee the quality problem?
A: We have a professional quality inspection department, on-site inspection of the production process, layer upon layer of strict control and inspection of products before delivery, absolutely eliminate defective products.
3.Q: Why choose us?
A: In this industry, we have a better service and quality management system, I believe you will choose
professional, and the same quality to provide you with a better price of us.
4.Q: How long is your delivery time?
A: In the case of stock, it is usually 2-3 days. Others calculate the time according to the quantity of your order.
5.Q: Do you provide FREE SAMPLES?
A: Yes we can provide FREE SAMPLES!
6.Q: How do I receive the goods?
A: We have professional transport agents,which can deliver goods to various ports, FOB,CIF,DHL,Federal Express, etc. Please provide detailed address, we can also provide door-to-door service for you.
7.Q: How do I pay?
A:About for the first collaboration, We accept 30% T/T in advance, balance before shipment.
8.Q: May I have your catalogue?
A:Yes, please kindly contact our sales consultant separately, they will send our catalogue to you by email or some other contact way.
9.Q: Can I customize the product?
A: Yes, we can customize the products as per customers' drawing including logo, dimension, packing, color etc. But MOQ will be requested depending on different products and requirement from 100pcs to 1000pcs.
