Complaint
1. How Do You Control Your Quality?
We maintain good quality control by following these procedures below:
(1) ChoiceChem Only Uses High-Purity Raw Material
(2) Strict Factory Inspection System
All our products are tested every 2 hours, and sub-standard products are allowed to leave the factory.
We also carry out third-party tests every 3 days to ensure that our in-house tests are properly calibrated and accurate.
(3). Strict Package And Loading System
ChoiceChem only uses high-quality packages, and we always pack the cargo after it has cooled off totally .
The cargo can be loaded directly in our factory, whole the loading process can be inspected by our in-house supervisors.
2. What Is Your Delivery Time?
(1) Our delivery time is regularly updated according to the level of orders every day.
(2) Our current output is 300MT monthly. This allows most cargo orders to be delivered within 7 to 10 days usually.
Would you kindly inform us about your purchase quantity and your expectation for receiving the cargo, please?
Do kindly contact our sales representative and we will check it for you immediately, please.
3. How Do You Make Sure That Delivery Is On Time?
(1) Our output is 300MT monthly, which usually allows for most cargo orders to be delivered within 7 to 10 days.
(2) ChoiceChem's average rate of on-time deliveries has remained above 98.9% for the past 3 years. This level of consistency is what makes us unique and our reputation for being very dependable is solid.
(3) We also guarantee that if delivery is not made in time, we will provide compensation at the rate of 0.25% of the contract amount per week till it is delivered.
4. Can You Do OEM Packages?
Yes, we can do OEM packages per your request.
ChoiceChem also offers free package designing services. After you decide to work with us, our professional marketing team will help you to build your brand in your market.
5. What's The MOQ For OEM Package?
The MOQ is usually 1 pallet, but if there are only 1 drum available, we can also do it.
6. Do You Have Stock?
1. We sell goods and, because we always get orders in line before we start production, we don't usually stock goods. All produce is to the customer's orders.
2. Our goods storage period is less than 3 days, to maintain the freshness of the goods.
3. Our output is 300MT monthly, which usually allows for most cargo orders to be delivered within 7 to 10 days. May I know when you need the cargo, please?
7. I Need To Get Registered Before Importing. Can You Help With The Registration?
Could you kindly tell us your full registration documents requirements, please?
I will check with our registration department for you and we will try our best to help you finish your registration soon.
Welcome to ChoiceChem. Kindly contact our sales representative for more information about our factory.
