Complaint
| FAQ |
Q1: What is your terms of payment?
A: 30% deposit in advance, 70% balance pay off against the copy of bill of loading.We'll show you the photos of the products and packages before you pay the balance.
Q2: What's kinds of battery will you provide?
A: We have three type battery: There are many different model battery here, we can supply 2v 100ah-3000ah battery, 4v 0.25ah-4v 4.5ah battery, 6v 1.3ah-6v 12ah battery, 12v 0.8ah-12v 250ah battery.
Q3: Operating temperature
A: Discharge: -15--40C
Charge: 0--40C
Storage:-15--40C
Q4: Can you print my logo on the battery cover?
A: Yes, OEM is available,we can print your logo on the battery case, and you can offer your logo.
Q5: How to maintain the battery?
A:The battery should be stored in clean, dry, ventilated, dark environment when not using, keep it after full charge, recharge it every 3 months or 6 months.
Q6: If a battery fails, what will be the indications?
A: 1.Lower performance
2.Low voltage
3.Cannot charge/recharge
4.Swelled container
5.Acid corrosion
Q7: How can you tell if a battery is good or bad?
A: You should first check the battery for defects such as a broken circuit, a short, or a broken container. If an outward problem is not apparent, then you will have to check the battery's capacity using known measuring techniques to ascertain the problem.
Q8: Why "zero voltage" might happen?
A: Zero voltage means there is a broken circuit. There could be several reasons for a zero voltage state.
1.There could be a broken electrode column
2.Welding defects of the partition
3.Welding defects of the terminal
