Complaint
Promisteel, a subsidiary of Tianhe Group, was established in 2015 and is located in the Tianjin Airport Economic Zone. As an international steel trading company with rich export experience, We has a stable supply chain from domestic mainstream steel mills and a professional sales team, with customers in over 60 countries.
The company's vision is to "Respect the Nature Rules and be in Harmony with all associates." and its mission is to "Revive the brand value of Chinese steel Industry". Promisteel adheres to the values of Sincerity, Uprightness, Gratitude, Inclusiveness, Excellence, and Practicality, and implements these values in its business operations.
The company's services cover a wide range of industries, including steel structures, home appliance manufacturing, barrel manufacturing, shipbuilding, pipe manufacturing, gas tanks, transformer manufacturing, kitchenware manufacturing, food packaging, and more. The company is committed to providing customers with high-quality and cost-effective products and services, and providing solutions to customers' problems in the long process of international steel supply chains.
Promisteel is a promising and dynamic steel company that adheres to the concept of "Our Promise, Your Will" and continuously enhances its own strength and competitiveness, making positive contributions to achieving enterprise value and customer value.
1. Where is your company located?
Our headquarters is located in Tianjin (China) where we also have one processing center and a warehouse, we have a GI factory in Shandong and an international branch in Singapore.
2. What types of steel products do you supply?
We supply various steel products, including coils, sheets, plates, and pipes, produced by us or sourced from renowned manufacturers.
3. What are your manufacturing facilities?
We have factories, processing centers, and warehouses for better quality control and efficient order fulfillment.
4. How do you ensure product quality?
We carefully select manufacturing partners and conduct thorough tests and pre-loading and pre-shipment inspections to ensure high-quality steel products
5. Do you offer certifications for your steel products?
Yes, our steel products comply with international standards and certifications upon request.
6. What payment terms do you offer?
We offer flexible payment terms to accommodate clients' needs.
7. What is your capacity for supplying steel products?
With our own facilities and inventory management, we can efficiently supply steel products of varying quantities.
8. Can you handle customized orders or specific requirements?
Certainly, we specialize in handling customized orders and meeting specific requirements.
9. What are your shipping and delivery capabilities?
We have a reliable logistics network for the global delivery of our steel products.
10. How can clients get in touch with your company?
For inquiries or orders, clients can contact us directly and our sales team is ready to assist promptly.
