Complaint
We are experienced in the whole packing and shipping process,and we will be responsible for any damage made during shipping and send clients replacements for free.
* Sufficient inner protection with different materials, including bubble bag, foam board and others.
* Qualified wooden package or carton for different products or as customer require
* Strict packing process to ensure the safety and completeness of the goods
Q1. What is your terms of packing?
A: Generally, we pack our goods in a plywood case or carton package for small parts.
If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What are your terms of payment?
A: T/T in advance, 30% as deposit, and finish 70% balance payment before delivery.
We'll show you the photos of the products and packages before you pay the balance.
Q3. What are your terms of delivery?
A: EXW, FOB, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 3 to 4 weeks after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings.
Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend, and we sincerely do business and make friends with them, no matter where they come from.
