FAQQ1. Can I have a sample order?
A: Yes, sample order is acceptable to test and check quality for the first cooperation.
Q2. What about the lead time?
A: Most of the model in the stock, sample lead time after receive payment 1-3 working days
Q3. Do you have any MOQ limit?
A: Low MOQ, 5 pieces for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We often ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q5. How to proceed with an order?
A: Initially, let us know your requirements or application. Besides, We quote according to your requirements or our suggestions. Thirdly, customers confirm the samples and places deposit for formal order. Finally, We arrange production.
Q6. Is it acceptable to print the buyer logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: How to deal with the flaw?
A: Our products are produced in a strict quality control system and the percent of pass is often maintained over 99.8%.
Q8: Do you offer a guarantee for the products?
A: Yes, we offer a 1-year warranty for all power supply.
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