Complaint
| Item Model | WPB105 |
| Material | ABS+PP Plastic |
| Size | 16.1x7.25x7.3cm |
| Product weight | 284g (include packing about 310g) |
| Qty/Ctn | 1pcs packed in a box, 40pcs pack in a carton |
| Carton size | 35x33x40.5cm |
| G.W./N.W. | 13.5/12.5 kgs |
| MOQ | 2000 pcs |
| Packaging | Normally full color paper box per piece, other customized packaging are all acceptable. |
| Payment terms | 30% payment in advance,70% payment paid after mass production finished. |
| Color | Color can be customized as per Pantone. |
WHAT WE PROMISE
1- Any confirmed quality issues will be 100% payment return or make a new order free of charge.
2- Forbidden to sell customer's private products without customer's permission.
3- Any delay for delivery should inform customer 10 days in advance, if necessary, our company will cover 100% airship or Express ship cost.
Q1. Can I customize the product and have our own logo (brand/company name) on the product?
A: Of course. You can customize the color, size, logo, and more of the product. You can communicate with us if you have any requirements, and we will provide assistance for you.
Q2. How can I get a sample?
A:Samples without customized logo are free, but the freight is collect. If you want with customized logo, we will charge labor cost and ink cost only. Also will be collect on your account, Thank you !
Q3. How long we can get a (customized) samples?
A: It takes about seven days for regular samples to be sent by express delivery. If you need to customize the logo, it will take 10-15 days.
Q4. How do you ship the goods?
A: The mass productions would be shipping by LCL or FCL by sea. If urgent, you can choose shipping by air, but the freight change will be more expensive.
Q5. How many days can you deliver my goods after my order?
A: Normally 7-30days after sample confirmed. lt's decided by your quantity of order.
