Complaint
1) Aluminium: brand-new aluminium, not recycled. 1.2-2mm thickness.
2) Powder coating: all frames will be treated by powder coating. the color follows the wicker color so that it keeps the same tone from outside to inside.
3) Powder coated in numerous finishes, come in many sizes and have a ton of patio accessories.
4) cushion: any color and thickness.
5) Warranty: 1 years for rattan, 3 years and 5 years available.
Foshan Tanfly Furniture Co.,Ltd specializes in manufacturing outdoor furniture for over the years. We mainly focus on various outdoor furniture,such as sing chair,outdoor sofa etc.Enjoy the beauty of our all weather kind of outdoor furniture. We will create furniture for what you desire because you are important to us.
* Scale: 10 Years' experience, more than 100 employees and 7000 square meters factory, 2000 square meters showroom and office.
* Quality: SGS approved.
* Capacity: more than 300*40HQ containers of furniture capability per year.
* Delivery: Efficient OA order system makes sure delivery 15-25 days.
* After sales: All complains handle within 1-3 days.
* R&D: 4 person R&D team focus on outdoor furnitures, at least one new catalouge per year released.
* One stop outdoor furniture solution: TANFLY provides perfect outdoor furniture solution.If you need any other outdoor furnitures that we can not produce, we can help outsourcing for our buyers.
We are glad to hear your inquiry soon. Thank you for dropping by on our website.
1. we have international busniess department, offering professional replies in time;
2. we have OEM service, could soon offer quotation based on customerized requirements;
3. we have people in factory who specailly work with sales, enabling us answering and solving issues very fast and reliabl, like sending some samples, taking HD photos, etc;
1. we have professional after-sale service team, aiming at dealing with all possible problems for our customer soonest and properly, including compensation and refund, etc;
2. we have sales that will regular send our new models to our customers, and also new signs appeared in their markets based on our data;
3. we pay much attention to product quality and business situation of our customers, and would help them to do their busniess well.
Q1: What kind of payment terms are accepted?
A:T/T(Telegraphic Transfer)
B:Western Union
C:Paypal
D:MoneyGram
Q2: When can the goods be delivered after order is placed?
Depends your customized products, it can be from 10 days to 30 days,
Normal products ,we can delivery at once as we have stock ,most of items we can delivery in 15-20 working days!the exact delivery time will be specified in proforma invoice once order is confirmed.
Q3: How long it takes before customers can receive the goods?
Besides production time mentioned above, usually it takes maximum 10-25 days for shipment to any destination port around the world. its depend on your port and we will choose the fast shipment method for you to make sure you get goods earlier!
Q4: Are items shown on website ready to deliver after order is placed?
Most of the items are needed to be made once order is confirmed.Stock items may be available due to different seasons,please contact our staff for detail information.
Q5: How can I get quotation and make order?
Just simply inform our staff item numbers(or link) of the items you are interested in and we will prepare detail quotation for you. Proforma invoice will be issued once order is confirmed and production will be started once advance payment is finalized.
1. we are original manufacturer with our own factory for over 10 years experiences engaging in rattan furnitures outdoors, handmade rattan swing chairs, which enables us a better quality control, delivery time and prompt professional after-sale service;
2. we have flexibility in dealing with customized model, rattan, cushion, and can provide timely photos of customerized items to ensure no misunderstanding before the delivery;
3. we have our own R&D team, international business team and after-sales service team, ensuring no risks after the purchase;
4. we have always insisted on doing business based on quality, trust and mutual benifits. We trust our customer as partners, highly appreciate our friendship, and try our best to help them to expand their business.
Looking forward to your inquiry and welcomed to visit us !
