Q1.Can I have a sample order?
A: Yes.we welcome sample order to test and checkquality.Mixed samples are acceptable

Q2. Can Icustomize the printing of the packing and print our logo on the ir lamps?
A.Yes.we provide OEM and ODM service.our advantage is customized accordig your request

Q3. Do you have any MOQ limit?
A:LowMOQ. 1pcfor sample checking is available

Q4:What about the lead time?
A:Sample needs 3-5 workdays mass production time needs 10~20workdays for order quantity more than 1000PCS

Q5:What certificates you have?what is the life time of the ir lamps
A:CE.SGS SoQC already passed.each lamp with life more than 6000hrs

Q6. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHLUPSFedEx or TNT.It usually takes 3-5 workdays to arrive.Airline
and sea shipping also optional

Q7: Do you offer guarantee for the products?
A: Yes,we offer 1 years warranty to our products.

Q8:How to order?
1Tell us the model or the size you want to orderwill estimate shippina cost for you soon
2.If no problem about price.I will send you Plfor your confirm.We can accept PAYPAL.
WESTERN UNION.T/TL/Candso on
3.Producing and shipping will be arranged soon after order confirmed
4.photos will taked for you to confirm and deliver the goods soon
5.Tracking number will be providedand tracking frequently for you!

Q9:What should I do if the product has a problem?
Please contact your customer manaaer immediately we will solve it until you are satisfied

Welcome to visit our factorywelcome to your inquiry any timewe will reply you within 2hours.