Complaint
XVAPE Aria is the best dry herb and concentrate hand held vaporizer on the market today. With many amazing features that make your user experience better. It has the following features:
1. Exquisite Elegant Skin Patterns
2. By Degree Settings(°C/°F)
3. Ingenious full ceramic conduction oven chamber with an oval design for better heat contact
4. 20 Second Heat Up Time
5. Whole Ceramic Mouthpiece with industrial strength NIB magnets
6. 100% Isolated Airflow
7. Full Digital Control by OLED Screen
8. Discreet Scraping tool
9. Haptic Feedback Technology
10. Temperature Range(212°F-464°F)
11. 2600(18650)mAh built-in Chargable Micro USB Passthrough battery
12. Dual Cycle Times(5min/10min)
13. 12 Months Warranty
Shenzhen TopGreen Technology Co., Ltd is the leading vaporizer manufacturer for more than 10 years located in Shenzhen,China.With the branch in Southern California. Providing the ultimate vaporization experience.XVAPE and XMAX are famous brand of Topgreen.OEM/ODM service is also available. As a direct manufacturer,our mission is to make vaporizer not only more effective but also more safe, convenient and stylish. Our goal is to provide customers highest quality vaporizer products at a reasonable cost.
Customers Concerns
1. What is the MOQ? Generally 2 sets.
2. What about the delivery time?
3 working days for sample orders, 7-10 working days for bulk.
3. Does your product have any warranty?
6 months or 18 months for different items.
The warranty does not apply to damage caused by accident, abuse, misuse, natural disaster, user error, or use outside the intended use described in the manual. Use outside the intended use as described in this manual also includes any tampering with device in any way including but not limited to modification to alter functionality or modification to alter appearance.
The warranty also does not apply to cosmetic damage including but not limited to dents, scratches/chips to finish, and/ or broken plastic parts.normal product wear and tear is not covered under warranty. Normal performance degradation of batteries is also not covered by the warranty.
To make a warranty claim, please contact customer support at support at topgreencig. The original bill of sale,authenticity code, pictures or videos, and any serial numbers are required to redeem the warranty. At the manufacturer's discretion, warranty service will be provided by repair of the product or exchange of the product and/or part with a new or functionally equivalent product/part.
4. What's your payment method?
We usually accept the payment methods include PayPal, TT, and Western Union. 30% deposit in advance and 70% balance before shipping. Buyer can choose which payment ways that you accept.
5.What's your shipping method?
For small quantity orders we ship by DHL Air-Express, or EMS/TNT/UPS/FEDEX Express service, it is safe and fast. For large quantity orders we ship by Air transportation or sea transportation, we can also ship order to buyer's cargo agent in China.
