Complaint
Grinkwell is a new brand of Ningbo General Union, Grinkwell is focused on drinkware products.
Our main mission is to help customers reduce purchase costs and improve service satisfaction in price, quality, and delivery issues.
Q1:When you set up the company?
A: Since 2007.
Q2:What's your product range?
A: Drinkware and related products.
Q3:Can I get a sample first before starting my order?
A.Yes, we can send you samples to check the quality first. Of course, customized service is available.
Q4:What's the lead time for the sample?
A.7-15days.
Q5:What's your delivery date?
A.Normally 35-40days after confirmation, it depends on your quantity.
Q6. How to order?
A.Step 1- Tell us your requirements, such as: which models, quantities, color & other special note
Step 2- We will make an invoice for you to confirm first.
Step 3-checking the invoice and confirm for us we will arrange the production ASAP when payment is received.
Step 4- Take photos and confirm follow delivery info, such tracking number.
