Complaint
Model | outdoor umbrella | |||
Material | Fabric: Polyester Frame: High quality Aluminum+Stainless steel | |||
Size | 3M/10ft*8ribs 12/18mm Pole | |||
Color | Any Pantone color or multi-colors can be customized. | |||
Packing Detail | Normal 1pc/opp bag,10pcs/carton ,standard export box pack | |||
Features:
1. Synthetic PE rattan with aluminium frame
2. UV-protection, all-weather, colorfast, waterproof, easy to clean, removable slipcovers for machine washing
3. Certificate: SGS & CE
4. Warranty: 3 Year Manufacturer's Warranty with Every Set (under normal using).
Q1. Any discount?
A1. At first, the price we quote are all wholesale price. Meanwhile, our best price will be offered according to the order quantity. So please tell us your purchase quantity when you inquire.I believe we can meet your need perfectly with competitive price and high quality.
Q2. Can I have a sample order?
A2. Yes, samples are available if necessary. Yet for consideration of saving postage, we also provide detailed pictures and other documents you require to smooth your concern as an alternative solution.
Q3. How long is the delivery time?
A3. Normally it will only take about 8-30 days according to type of product and quantity of your order.
Q4. How to deal with the faulty?
A4. Firstly, our products are produced in strict quality control system and the defective rate is very low.
Secondly, during the guarantee period, we will send replacement for free.
Q5. What can I do if the item is damaged during transportation?
A5. Our customer service staffs will help you with any questions or concerns. Under any circumstance, We will take well packed products pictures before shipping. So if any damage on products, please take pictures for us.
Q6.Are you manufacturer or trade company?
A6- We are the Manufacture/Factory.
Q7. Why choose our company ?
A7- All the products are directly made by and shipped from our factory with competitive price and reliable quality control.
- We have skillful technician production team and inspection team, to ensure delivery qualified product on time.
- To our regular customers, they may have a VIP price.
- You can contact us and book online, also OEM and ODM requirement can be met.
- We welcome to all clients visit our factory.
- Professional team to provide good after-sale service.
