Complaint
Shipping:
-By sea, shipping terms :FOB Ningbo
-By air, needs to clear the goods from airport.
-By express (DHL, FEDEX, UPS), door to door, best for sample order.
Deliver time:
Sample order : within 24 hours after payment
Container order : about one week
Warranty&Certificate:Certificate:CE,FCC,ROHS for scooter,and CE,ROHS,UN38.3 MSDS for battery charger
FAQ:
Q: Are you manufacturer?
A:We are directly manufacturer also providing OEM&ODM service due to our strong R&D team and advanced technology for 6 years. We have our own ATV UTV design.
Q:What kind of payment do you accept?
A:Currently we accept T/T,L/C(large order). For other ways of payment like Paypal or Credit Card, please consult us for details, we will judge accordingly.
Q:How am I guaranteed to get the goods after payment?
A:We are made-in-china & Alibaba golden member. They only gives certification to qualified suppliers. We went through all checks from them, so it is totally safe to do business with us.
Our Services:
Our commitment to service is based on total customer satisfaction. We guarantee
quick and efficient service and maintenance of our ATV & SCOOTER. We ensure that we will
help you whenever or wherever you need us, 24 hours a day, 365 days a year.
We provide a 1-year limited warranty on all manufacturing defects and electrical components like the battery, motor, controller and throttle.
We promise:
Trade terms:
Payment term
| Sample order | Full payment after order confirmed |
| Bulk order | 30% deposit before production 70% balance before shipping | |
| Payment | T/T, L/C | |
| After sales service | 1 year warranty with professional engineer support | |
| Delivery date | Within 7 to 30 working days after order confirmed | |
